Your Privacy Matters at ik333
We Protect Every Detail

ik333 operates an online sports betting and casino platform ("Platform") accessible at ik333.io, providing services including cricket betting, live casino games, slots, Teen Patti 20-20, Mini Baccarat, and crash games to eligible players in Bangladesh. In doing so, we necessarily collect and process personal data about our players and website visitors.

This Privacy Policy ("Policy") sets out a transparent account of the types of personal data we collect, the purposes for which that data is processed, the legal bases on which we rely, the parties with whom we may share data, the security measures we apply, and the rights available to you as a data subject.

This Policy applies to all personal data processed by ik333 in connection with the Platform, regardless of whether data is collected online, via mobile browser, or through any ik333 customer support channel. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

For the purposes of this Policy, "personal data" means any information relating to an identified or identifiable natural person. "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, and deletion.

2.1 Data You Provide Directly

When you register an account, use the Platform, or contact our support team, you provide us with personal data including:

• Identity Data: Full legal name, date of birth, gender, and national identity card (NID), passport, or driving licence number (where required for KYC verification).
• Contact Data: Email address, mobile phone number, and residential address (city and district within Bangladesh).
• Account Credentials: Username and encrypted password hash. We do not store your password in plain text.
• Financial Data: Mobile financial service numbers (bKash, Nagad, Rocket, Upay account numbers), bank account details where applicable, transaction history, deposit and withdrawal amounts in BDT.
• KYC Documents: Scanned or photographed copies of government-issued identity documents submitted for account verification, as required under our anti-money-laundering obligations.
• Communications Data: Records of support tickets, live chat transcripts, and email correspondence between you and ik333 support staff.

2.2 Data Collected Automatically

When you access the ik333 Platform, certain data is collected automatically through technical means:

• Device & Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage & Behavioural Data: Pages visited, features used, time spent on each page, click patterns, search queries entered within the Platform, game sessions initiated and completed, bet history, and wagering patterns.
• Log Data: Server-side access logs recording timestamps, request types, referring URLs, and error codes associated with your Platform sessions.
• Geolocation Data: Approximate geographic location derived from your IP address, used to verify that you are accessing the Platform from Bangladesh and to comply with regional service restrictions.
• Cookie Data: Data stored in cookies and similar tracking technologies as described in Section 6 of this Policy.

2.3 Data Received from Third Parties

In certain circumstances, ik333 may receive personal data about you from third-party sources, including:

• Payment Processors: Transaction confirmation data, payment status updates, and fraud-screening results from bKash, Nagad, Rocket, Upay, and banking partners.
• Identity Verification Providers: Results of automated document and identity verification checks performed by our KYC service partners.
• Fraud Prevention Services: Risk scores and flagged data points associated with your device or IP address from fraud prevention database providers.

ik333 uses your personal data for the following purposes. Each purpose is matched to a legal basis as described in Section 4:

ik333 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a new legal basis for processing.

ik333 processes your personal data only when a valid legal basis exists. The legal bases we rely upon are:

• Contract Performance: Processing is necessary to enter into or perform our contract with you — i.e., to operate your ik333 account, process your transactions, and deliver the betting and gaming services you have requested.
• Legal Obligation: Processing is required for ik333 to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and fraud reporting duties.
• Legitimate Interests: Processing is necessary for the legitimate interests of ik333, provided those interests are not overridden by your rights. Our legitimate interests include detecting and preventing fraud, securing the Platform, improving our services, and ensuring responsible gaming compliance.
• Consent: In certain cases — particularly for marketing communications and personalised promotional offers — we rely on your explicit consent. You may withdraw your consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out before withdrawal.

ik333 does not sell your personal data. We may share your data with the following categories of third parties, strictly as necessary and subject to appropriate data protection safeguards:

5.1 Service Providers

We engage carefully selected third-party service providers who process data on our behalf, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank) — to process deposits and withdrawals.
• Identity verification providers — to conduct KYC checks on account holders.
• Game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — who may receive session identifiers to deliver game content; these studios operate under their own data protection frameworks.
• Fraud prevention and cybersecurity providers — who analyse usage patterns to protect the Platform from fraud and abuse.
• Cloud infrastructure and hosting providers — who store platform data in secured, access-controlled environments.
• Customer support tools — to facilitate live chat, ticketing, and email support interactions.

All service providers are contractually required to process your data only on our documented instructions and to apply security measures commensurate with the sensitivity of the data they handle.

5.2 Legal & Regulatory Disclosure

ik333 may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, court order, or regulatory directive. Where legally permissible, ik333 will endeavour to notify you of such disclosures.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ik333's business, your personal data may be transferred to the relevant successor entity as part of that transaction. We will provide notice via the Platform and by email prior to any such transfer and will ensure that the successor entity is bound by privacy commitments no less protective than those in this Policy.

ik333 uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the Platform effectively and to understand how it is used. The categories of cookies we use are:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent the ik333 Platform from functioning correctly. Disabling analytics or functional cookies will not prevent you from using the Platform but may reduce the quality of your experience.

ik333 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

When data is no longer required and no legal retention obligation applies, ik333 will securely delete or anonymise it so that it can no longer be associated with you as an individual.

ik333 takes the security of your personal data seriously and implements a layered set of technical and organisational security measures, including:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the ik333 Platform is encrypted in transit using industry-standard TLS 1.3 protocols.
• Password Hashing: Account passwords are stored only as salted cryptographic hashes — never in plain text. Even ik333 staff cannot retrieve your password.
• Two-Factor Authentication (2FA): Optional 2FA is available on all ik333 accounts, providing an additional layer of login security via one-time passcodes sent to your registered mobile number.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff members are granted only the minimum data access required for their specific role.
• Real-Time Intrusion Detection: Our security systems monitor for anomalous login patterns, unusual transaction volumes, and other indicators of account compromise on a 24/7 basis.
• Data Centre Security: Server infrastructure is hosted in ISO-certified data centres with physical access controls, redundant power, and climate management systems.
• Regular Security Audits: ik333 engages third-party cybersecurity firms to conduct periodic penetration tests and vulnerability assessments of our Platform infrastructure.

As an ik333 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "DATA RIGHTS REQUEST" and we will respond within 14 business days.

• Right of Access: You may request a copy of all personal data ik333 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Please note that certain rights may be limited where ik333 has a legal obligation to retain or process data — for example, transaction records that must be maintained for AML or financial compliance purposes. In such cases, we will explain the relevant limitation clearly when responding to your request.

The ik333 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Our account registration process requires players to declare their date of birth and to confirm that they are of legal age to participate in online gambling activities.

Where ik333 has reasonable grounds to believe that a registered account holder is under 21, we will immediately suspend the account, freeze any associated funds pending investigation, and conduct enhanced age verification. If the account holder is confirmed to be under 21, the account will be permanently closed and any deposits returned where legally permissible.

Parents and guardians are encouraged to use parental control software to restrict access to gambling websites. Resources are available through our Responsible Gaming page.

The ik333 Platform may contain references to or content from third-party providers such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment processors (bKash, Nagad, Rocket). When you interact with these third-party services — for example, by launching a game hosted on a third-party server or completing a payment via a mobile financial service — you will be subject to that provider's own privacy policy and data processing practices.

ik333 has no control over, and accepts no responsibility for, the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the ik333 Platform.

Game studios that power content on ik333 may receive limited technical session data (such as a session token and game round identifiers) that is necessary to deliver the game. They do not receive your full identity data, financial data, or contact details unless explicitly stated in their own privacy documentation.

ik333 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes, we will notify you by:

• Posting a prominent notice on the ik333 Platform homepage and login page at least 7 days before the changes take effect.
• Sending an email notification to your registered email address summarising the key changes.
• Updating the "Effective Date" and "Version" fields at the top of this document.

Non-material changes — such as minor clarifications, typographical corrections, or formatting updates that do not alter the substance of our data processing practices — may be made without advance notice, though the version number and effective date will still be updated.

Your continued use of the ik333 Platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you object to any changes, you should stop using the Platform and may request account closure by contacting our support team.

The current version of this Privacy Policy is always available at ik333.io/privacy-policy. We recommend reviewing it periodically to stay informed of how ik333 handles your personal data.

If you have any questions, concerns, or complaints about how ik333 handles your personal data, or if you wish to exercise any of your data rights as described in Section 9, please contact our data protection team using the details below:

We take all privacy complaints seriously and will acknowledge receipt of your complaint within 2 business days. Where a complaint relates to our handling of personal data, we will investigate fully and provide you with a substantive written response within 14 business days, or sooner where practically possible.

If you are not satisfied with our response to your complaint, you may seek further recourse through applicable consumer protection or data protection channels available in your jurisdiction. ik333 is committed to resolving privacy disputes fairly and transparently.

You may also visit our FAQ page for answers to common questions about account management, data access, and security on the ik333 Platform.